privacy policy

Policies can seem a bit of a bore but they are in place to protect us all.

So, keeping it simple The Yellow Couch values your privacy.

Here we tell you how your personal data is used and protected.

If this policy is changed at any point it will be made clear on The Yellow Couch Website.

The Yellow Couch is a Limited Company registered 20^th July 2018, Company Number 11475508

Owner & Director of the Company is Mrs Suzanne Fearn DSFH, A clinical Solution Focused Hypnotherapist

Information & data relating to existing clients and Website visitors is held securely in a locked office at The Yellow Couch premises; The Gatehouse, Glencairn, Winchester Road, Chawton, Hampshire GU34 1SL

Data collected by The Yellow Couch comes from;

• Individuals enquiring about The Yellow Couch services
• Individuals attending The Yellow Couch clinic
• Individuals enquiring about The Yellow Couch events
• Individuals attending The Yellow Couch events
• Individuals signing up to The Yellow Couch newsletters & posts

What we do with personal data at The Yellow Couch

The Yellow Couch primarily uses personal data to make appointments & record client’s progress.

It may be used to tell clients about events or newsletters

All data, written or electronic is stored in a locked room. Electronic devices are password protected.

Cookies;

The Yellow Couch enjoy theirs with English Breakfast Tea but we do use some on our Website. It’s a small file which asks your permission to be placed on your computer’s hard drive. Once you agree the Cookie is added and the Cookie helps analyse your web traffic. Web traffic logs are then used to identify which pages are being used, thus enabling us to provide you with a top notch website. This information is only used for statistical analytical purposes, we cannot see what you see any of your search history on your computer. The data we use is then removed from the system. You can choose to accept or decline Cookies, declining simply means you may be prevented from taking full advantage of the website and keeping trim.

The following first-party Cookies may be placed on your computer or device:

Name of Cookie	Purpose & Type	Strictly Necessary
wpca_consent	Cookie Consent	Yes
wordpress_test_cookie	System	Yes

The following third-party Cookies may be placed on your computer or device:

Name of Cookie	Purpose & Type	Provider	Strictly Necessary
None used	–	–	–

The analytics service(s) used by Our Website use(s) the following analytics Cookies:

Name of Cookie	Purpose & Type	Provider	Strictly Necessary
__ga	Analytics	Google	No
_gat	Analytics	Google	No
_gid	Analytics	Google	No

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

GDPR General Data Protection Regulations;

You have the following rights under the GDPR

• To request a copy of the information held at The Yellow Couch
• To update any of your personal information at The Yellow Couch
• To request all personal data held about you is deleted by The Yellow Couch
• To restrict the manner in which your personal data is used at The Yellow Couch
• To request The Yellow Couch stop processing your data if you object to us doing so